Contact us
A real person reads everything sent to these addresses. If you are a parent or patient asking about a record, your clinic is the faster route — they hold the file and can act on it directly.
Support
For anything about using Sounds Klear — a screen not behaving, a question about billing, adding staff, or getting your data out.
- support@soundsklear.com
- We aim to reply in
- Three working days
Privacy and data protection
To exercise a right under the DPDP Act, or to raise a grievance about how personal data has been handled, contact our Grievance Officer. Details and what to expect are on the Privacy Policy.
Reporting a security problem
If you believe you have found a vulnerability, please tell us before you tell anyone else, and give us a reasonable chance to fix it. Reports made in good faith are welcome and we will not treat them as a breach of our Terms of Service.
Email support@soundsklear.com with “Security” in the subject line. Please do not access, alter or download anyone else’s data while investigating — describing the problem is enough.
Sales
Setting up a new practice, or want to see it working before you commit? Start a 14-day trial — no card needed — or email us and we will walk you through it.